Clients help themselves

Let clients check their own orders

Clients see their orders and balances. Your team stops answering the same calls.

Clients and their statusCustomer 360
Prodman Client Directory and Status screen from the live manufacturing app
Real screen · Running in production

What this costs while it stays invisible.

  • Account managers spend every afternoon on 'where is my order' calls.
  • Proofs are approved on chat apps. No record when colour or a typo is disputed.
  • Repeat jobs are specified and priced from scratch, and mistakes creep in.
  • Status calls pull managers away from running the floor.
  • Big buyers worry about dates, and the relationship suffers.

What changes when the floor can be trusted.

  • Buyers see the exact stage of their order any time. The calls stop.
  • Clients view proofs, mark changes and sign off from their phone.
  • Buyers request and accept quotes online, and the work order starts at once.
  • Reorder a past job with the same tooling, paper and artwork in one click.
  • Each client sees only their own orders and prices. Nothing else.

How it works

Step by step on the floor.

  1. 1Invite your client with a secure, passwordless link
  2. 2They see only their own orders, artwork and rates
  3. 3They approve proofs from their phone
  4. 4Sign-off releases the work orders on the floor
0 calls
needed for clients to know where their order is

Clients help themselves

Inside the Software

Real application screens. Not concept mockups.

Here is the actual interface your machine minders and plant leadership interact with every day, captured directly from running production setups.

Clients and their status
Customer 360
Prodman Client Directory and Status screen from the live manufacturing app

Every client, their live orders and what they owe, in one view.

  • Live orders and balance per client
  • Fast search across all clients
  • Answer any 'where is my order' in seconds
0 calls
needed for clients to know where their order is

Questions you should ask before buying any system.

Can a client ever see another client's orders or pricing?

Never. Each client is kept apart deep in the system, not just hidden on screen. Any attempt to see another client's data is refused.

Will clients see our internal margins or production costs?

No. They see order stages, agreed prices, their artwork and dispatch. Costs, wages and margins stay hidden.

Do clients need to install an app or remember a password?

No. It works in any browser with secure email links and one-time passwords. Busy buyers pick it up fast.

You should not need to spend your life walking the floor to discover the truth.

Bring us one problematic production order, one chronic bottleneck, or one metric nobody trusts. In thirty minutes, we will show you how Prodman restores order and calm, without asking your machine operators to become clerical typists.

Limited on-site implementations each quarter · Configured by hand