The problem finds you, before the customer does.
Attention items raise what needs a human, in app, the moment a rule notices. Who raised it, on what, how bad, why, and when it was cleared. No shouting into a chat group nobody reads.
What it looks like now.
- Problems are discovered, not flagged. Usually by the customer.
- Alerts go into a WhatsApp group that everyone has muted.
- You only learn an order is slipping when it is already late.
- Nobody knows who is supposed to act on a warning, so nobody does.
- A warning stays on screen long after the problem was fixed.
What changes for you.
- Attention items raised the moment a rule notices: who raised it, on what record, how severe, the reason in plain words, and when it was resolved.
- Slippage alerts in app when a job starts drifting against the promised date, while there is still time to move it.
- Low stock, unapproved artwork, proofs waiting, stalled work orders and overdue outsourced work all raise their own item.
- Items clear themselves when the underlying problem goes away, so the list stays worth reading.
- A daily task digest by email, so nothing needs remembering overnight.
- Transactional email that already works: welcome, verification, password reset, invitations and the digest.
- Everything lands in app and by email, on purpose. We are not adding another channel for people to mute.
Step by step on the floor.
- 1 A rule notices something
- 2 An attention item is raised, with a reason
- 3 It appears on My Work and the dashboard
- 4 It clears itself when the problem is gone
Questions owners ask about this.
No, and that is a decision rather than a gap. Operational alerts are in app and by email. Another channel is another thing your team will mute.
A full notification framework, one place to decide who hears about what and how, is being built. Today attention items reach the people the record concerns, and the daily digest covers tasks.
System rules do. AI Employees read them and can act on them, but they never write them. The two layers stay separate on purpose.
Stop putting out fires. Start seeing the floor.
Book a 30-minute demo and we will show you Prodman ERP on a factory like yours. We take only a few factories each quarter, because we set up every one of them on site, by hand.
Taking on a limited group this quarter